Top POS Stories from March

iPad Ordering, Flexible Workstations, and more!

March certainly roared in with POS news and Hospitality Technology (HT) is reviewing some of the top POS headlines from throughout the month. These point-of-service stories span the restaurant and hotel industries and are further proof that the point-of-sale is a top priority for owners and operators as well as technology providers. In case you missed these stories the first time around, here is a brief overview of what was happening in POS in March: Pinkberry Rolls Out Google Wallet, Ruby Tuesday Turns Tables with New Management Solution, La Madeleine Improves Time and Resource Management with New Software, and more!
Ruby Tuesday Turns the Tables with New Management Solution
Casual dining chain Ruby Tuesday announced it will implement the MICROS Table Management Solution across the enterprise to improve the overall dining experience. A fully-integrated component of the MICROS Restaurant Enterprise Solution (RES) point-of-sale software solution, MICROS TMS provides visibility to all aspects of the guest dining experience allowing Ruby Tuesday complete control from the moment the first guest is greeted until the last diner is seated.
New POS Workstation from Panasonic Increases Options
Panasonic is adding new dimensions of mounting flexibility and operational capability to its line of POS (point-of-sale) workstations with a new introduction. The Stingray Envo builds on the popularity of the Panasonic Stingray POS terminal while incorporating new and enhanced features.
Tech Providers Team to Provide QSR Streamlining Solutions
Bematech, manufacturer of Kitchen Display Systems (KDS) and Point of Sale (POS) systems, has partnered with hospitality software developer QuikServe to provide the Quick Service Restaurant (QSR) industry with a full-featured POS and KDS solution to streamline front house and back kitchen operations.
Pinkberry Rolls Out Google Wallet
Global yogurt retailer, Pinkberry has partnered with MICROS Systems, Inc. to implement Google Wallet. With the combination of MICROS POS and Google Wallet, now Pinkberry customers can tap smart devices on an NFC (Near Field Communications) reader to quickly make purchases and simultaneously redeem coupons and receive discounts.
Red Robin Launches Burger Works With Cloud-based Management
The implementation of Task Retail’s Xchangexec at Red Robin’s Burger Works utilizes Xchangexec’s suite of products including, Xchangepoint-POS, Kitchen Video, Xchangemedia for electronic menu boards and point-of-purchase advertising as well as Xchangeview allowing real-time business analytics through a web-enabled device or Iphone.
Dubai Restaurant Gets in Touch with iPad Ordering
The Dubai eco-restaurant, The Farm, has swapped paper menus for iPads. Servers hand the iPads to diners as they arrive and the tablets allow customers to view pictures of meals and order direct from the touch screen. An app called uTouchMenu, developed by Blue House, enables diners to scroll through text and pictures of meals, call for service and see the very latest available choices, updated remotely.
POS Delivers Custom Control
Miller’s Ale House gets the customization and standardization it needs to manage data efficiently across its 54 locations with a POS solution from PAR. For its information technology needs, Miller’s Ale House required strong centralized administration, coupled with flexibility and unit-level customization capabilities.   
Coach Grill & Tavern Swaps Printed Menus for iPads and Interactive Ordering
Oyster Bay’s Coach Grill & Tavern has introduced SmartCellar, created by the New York-based Incentient. SmartCellar delivers interactive guest experience via the Apple iPad, making Coach Grill’s expansive collection of wine, spirits, and menu offerings available to guests at the touch of a finger.

GuestLogix Releases Upgrade …

…of Airline Industry’s Most Popular Onboard Point-of-Sale Mobile Device

Next-Generation POS Device Features Chip & PIN, Contactless and NFC Payments for Faster, More Secure Processing

GuestLogix Inc. (TSX: GXI), the leading global provider of onboard retail and payment technology solutions to airlines and the passenger travel industry, announced today that it has released the XPDA-SP, an upgraded version of its original onboard handheld Point-of-Sale (POS) device. The next-generation onboard retailing technology is more than twice as powerful compared to its predecessor and helps airlines perform transactions faster, in a PCI-compliant and secure environment. This ultimately increases both passenger and flight attendant satisfaction. The XPDA-SP comes standard with the ability to accept contactless and NFC payments. The device also supports the ability to transact via Chip & PIN cards and has the capability to process and track onboard transactions in multiple currencies, allowing payments in cash, credit, debit, loyalty cards, complimentary and coupons.

Guestlogix“GuestLogix’ success in helping create lucrative onboard ancillary revenue programs for our customers is what drives us to bring the most advanced technology to market,” said Tom Douramakos, President and CEO of GuestLogix. “As airlines grow their onboard retailing programs, the need to process transactions more securely and faster requires technology such as the new XPDA-SP to support this.”

The predecessor device, known as the XPDA-S, is the most used handheld device in the onboard retail world and has been successful due to its ergonomic, light-weight design and ease of use. The XPDA-SP comes with the same ergonomic and user-friendly design including all the features of the XPDA-S such as barcode scanner, integrated printer and magnetic stripe reader, but has been upgraded to provide improved processing power, communications and security. The design similarities will ensure product familiarity, and quick and easy adoption by flight attendants that are used to the ease of use of the XPDA-S device.

Cashier Live app …

…puts small business retail sales in one package

Cashier Live Ap

Every time I’m ringing out at a big box retailer and running through point-of-sale terminals, I know there’s a lot of enterprise software behind what I’m using.

That’s what makes some of the apps I’ve seen on the point-of-sale side pretty interesting, particularly for the small business, and the latest one is Cashier Live.

The new app for iPhones and iPads seeks to put all of the point-of-sale actions in addition to inventory control and payment processing on one app, and it does a pretty good job.

Point-of-sale isn’t complex, but there’s a lot of back-end stuff that goes with it. Cashier Live seems to handle that pretty well, offering transactions through its system, as well as the ability to add in sales tax and send out receipts via email. Those last two always seem to be a roadblock between the good apps and the better ones.

Inventory management is a nice system as well. It allows the user to scan in barcodes via the iPhone’s camera or enter them manually. Scanning is better, but it also requires a little setup on the app end so that it knows exactly what you’re scanning in. Psychic abilities are not included.

Sometimes my biggest complaints come from the other side of the register: the back-end system that keeps track of the inventory and inevitably leaves out the ability to export the data. It’s nice to have the data stored on some remote server, but I’m old school. I like my own copy, sometimes several.

The app itself is free but, as with all online-based systems there are other charges that include monthly fees ranging from $20 for a single store, three register setup to $75 that covers multiple stores and unlimited registers.

VeriFone To Make Hay On Pay As EMV Chip Cards Arrive

Forget magnetic swipe cards. Here come chip-based smart cards.

They’re already big in Europe and some emerging markets for paying at checkout. But the U.S., still largely using magnetic swipe cards, is behind the curve.

Not for long. Chip-based smart cards are about to make their way to America in a bigger way. And VeriFone Systems (PAY) is happily ready to help make the transition happen.

San Jose, Calif.-based VeriFone is the leading supplier of electronic payment terminals and related products in the U.S.

It counts as customers 70% of the top 200 retailers, including Wal-Mart (WMT), Macy’s (M), Safeway (SWY) and Whole Foods (WFM), to name a few.

Its various point-of-sale terminals are also used at gas pumps, restaurants, in taxis and a myriad of small businesses, with a growing number featuring ads.

But it’s no stranger to the European way of finalizing a sale. It makes point-of-sale systems that make use of smart cards with chips in them as well as magnetic swipe cards.

Read the full story here: Investor’s Business Daily

A Burger, an Order of Fries, and Your Credit Card Number

Why it’s so easy for hackers to steal financial information from restaurants.

These are the attacks that make headlines, and for good reason: They’re sophisticated, brazen, and sometimes downright scary.

But if 2011 was “the year of the hacktivist,” as Forbes proclaimed, every year is the year of the run-of-the-mill cybercriminal. For at least a decade, organized crime groups around the world, but particularly in Eastern Europe, have been honing their hacking skills in a bid to capture our credit card and bank account numbers. Increasingly, they’re targeting restaurant franchises and other small businesses by hacking their point-of-sale checkout systems, which are often woefully insecure. And, as the Verizon report shows, they’re getting better at it all the time.

Restaurants were easily the most-targeted businesses, accounting for over half of all reported attacks. Retail stores were second, at about 20 percent. The findings are consistent with those of a similar report released earlier this year by Trustwave, an information security company, which found that the food and beverage, retail, and hospitality industries combine to account for 80 percent of data breaches.

Why are small businesses such frequent targets? Because they offer hackers the easiest path to your financial information. In fact, security consultants say, there’s an entire underground industry built around extracting customers’ credit card numbers from retailers’ point-of-sale systems.

Read original post: Slate.com

Restauranteurs now have access to iPad POS Systems with Low Up-Front Costs

Free POS License Enables Opening New Restaurant in Tough Economy

Launching a new business, especially a restaurant, can be expensive if an operator hopes to include the best timesaving technology. But LAVU - the developers of the original iPad® point of sale system for restaurants- have announced a breakthrough that makes POSLavu affordable for everyone. This is especially good news for start-ups who might have skipped this essential tool due to the fact that most POS systems cost thousands just to get started. Now POSLavu will waive the upfront licensing fee.

In a partnership with leading payment processors, Mercury Payments and Century Payments, POSLavu is now available with zero up-front licensing costs. This new program was developed to give restaurants with limited resources an opportunity to use a full-featured system without the traditional, overbearing costs.

The POSLavu Silver Package licensing fee is normally $895 but is now free when it’s paired with either Century Payments or Mercury Payments credit card processing service. The Silver Package is a perfect system for use in quick serve restaurant environments including coffee shops, counter service restaurants, food trucks, mobile cafes and bars.

Read more at PR Web